1.EXPLANATION

Unless otherwise specified, the definitions of all capitalized words in this Privacy Policy will be identical to those in our terms of use.

2.THE INFORMATION THAT WE COLLECT ABOUT YOU

We gather specific information about you. When you establish an account or provide us with your personal information for any reason, we may obtain it from you, other individuals, or the application itself. We have the ability to gather information for a variety of purposes and through a variety of methods, including those permitted by the Cybercrimes Act of 2015.

Additionally, cookies can be employed to automatically collect particular information whenever you access our website or application. Cookies are minuscule files that are stored on your computer or phone. Cookie technology is employed to enhance the user experience and monitor user behavior on websites. Cookies are supported by the majority of cellphones and web browsers. However, it is possible to modify the settings of your device or browser to prevent the use of specific types or categories of cookies. Your phone or computer can be used to delete any cookies that were previously stored. This could potentially influence the functionality of our website and application.

It is necessary to provide information about your phone, such as its IMEI number, MAC address, and phone number, when utilizing the application. Additionally, it is necessary to disclose information regarding your network, operating system, browser, and time zone. Furthermore, you are required to submit your emergency contact list, call and text message history, and any other digital files, including photographs and videos.

3. HOW WE APPLY THE PERSONAL INFORMATION WE HAVE COLLECTED

In addition to the other legal permissible purposes, we may utilize Personal Information for the following reasons:

a.Your confidential information can be utilized to achieve the following objectives:

To verify, manage, or supervise your account and its credit terms, as well as to identify you as a user;

To facilitate or assist with any necessary checks that we may require prior to granting you access, as determined by us;

To reimburse you for the service and distribute the loan;

To adhere to all pertinent laws and regulations, including those regarding the prevention of money laundering and the identification of consumers;

To inform you of any updates to the App or Service;

To respond to and address the inquiries and feedback you provide;

It is crucial to develop, test, enhance, and maintain the application in order to ensure that it aligns with the requirements and preferences of your consumers;

To contact you via automated or pre-recorded phone calls or text messages, with your consent, for the purposes outlined in the Terms of Use and Privacy Policy;

To gather and analyze data regarding the usage of the app, individuals, patterns, and the extent to which the app's services are utilized;

Furthermore, we may also send you promotional messages and information regarding special offers and discounts;

b. Additionally, we may utilize your personal information for the following purposes in a more generalized manner, provided that we consistently adhere to reasonable standards in each instance and do not collect more personal information than is required for each specific purpose:

To execute the essential business operations and procedures;

To enhance the app's performance, user experience, and features by monitoring its usage and providing assistance, enhancements, and management;

To address and resolve any technical or functional issues with the application;

Statistical information and analysis can be employed to investigate, evaluate, develop, and study products;

To identify, investigate, and prevent any activity that is prohibited, unauthorized, fraudulent, or unlawful;

In order to fulfill our legal obligations, including responding to regulatory inquiries, investigations, or directives, we must reduce the duration of audit reviews, due diligence, and investigations;

4. THE TRANSACTION OF PERSONAL INFORMATION THAT WE ACQUIRE

a.Please be advised that your personal information may be disclosed to related corporations and other parties for specific purposes, as permitted by law. We will always act in a reasonable manner in all circumstances and only disclose the minimum quantity of personal information required for the specific purpose.

When required or permitted by law, for the specific purposes specified in the law (e.g., complying with legal filing and reporting obligations, or responding to regulatory inquiries, investigations, or directives);

In the event of a legal dispute involving you, us, or another party;

To facilitate the negotiation of a merger, transfer of business assets, combination, reorganization, financing, or acquisition of our business by or into another company, regardless of whether the transaction ultimately occurs;

The purpose of sharing your personal information with other companies, such as banks, phone companies, and partners, is to benefit both parties involved in our collaborations or partnerships. In addition to exhibiting or providing goods or services from other companies, this partnership could involve conducting research, creating new products, and promoting them.

We only disclose your personal information to our partners when it is necessary to facilitate the operation of our business, such as for marketing purposes if you have subscribed to our newsletters or for them to manage data processing on our behalf. For instance, our organization may maintain and manage your personal information through its partner in your country. All of our partners have committed to adhering to this Privacy Policy and all relevant laws when managing the personal information they receive from us.When we report usage statistics for applications and services, all data will be aggregated and rendered anonymous.We will disclose your personal information if we are of the opinion that it is necessary to comply with the law, protect you from damage or financial loss, report potential unlawful activities, or investigate violations of our policies.

b. We will make every effort to eliminate any means by which the Personal Information can be associated with you prior to sharing it with others, unless it is necessary for such sharing.

c. We may disclose your personal information in ways that are not disclosed in this Privacy Policy if you grant us permission and we notify you in advance.

5. TRANSPORTING PERSONAL INFORMATION BETWEEN COUNTRIES

The "Alternate Country" is a location that is different from the location where you reside or are currently utilizing our services, and it is possible that your personal information will be sent, stored, used, and handled there. Please be cognizant of this. It is also possible to send it to enterprises within our Veloci group that are situated in other countries, as well as to locations where the servers of our Veloci group, service providers, and collaborators are located.

In the event that this occurs, we will ensure that the Personal Information is safeguarded in accordance with Tanzanian laws and our Privacy Policy.

You consent to the transmission of your personal information to a country other than your current residence, as illustrated below.

6.SECURITY OF PRIVATE INFORMATION

We will retain your personal information for the duration necessary to fulfill the purpose for which it was collected, or as mandated by law. Once we are no longer required to retain your personal information for legal or business purposes, we will either delete it or ensure that it is impossible to associate it with you.

7. PERSONAL INFORMATION ACCESS, CHANGE, AND CORRECTION

Please use the information provided below to contact us and request access to any personal information we may have. We are permitted to impose a fee for these requests in accordance with the law.

We may decline your requests to access or modify your personal information if so mandated by law. Please be advised of this. This can be crucial when personal information pertains to other individuals or when we believe that requests to access or rectify information are superfluous or burdensome.

8. THE LOCATION OF YOUR PERSONAL INFORMATION

a. The personal information we collect from you may be handled, stored, or transferred by the companies with which we collaborate. We will make every effort to guarantee that the security measures of any external organizations with which we collaborate adhere to the standards established in our Privacy Policy.

b. Your personal information may be handled outside of your country by employees working for us in other countries, as well as outside service providers, suppliers, contractors, or partners, in accordance with applicable laws. In the event that this occurs, we will ensure that your Personal Information is safeguarded in accordance with the statutes of your country and our Privacy Policy.

9. PROTECTING YOUR PERSONAL INFORMATION

Our primary objective is to safeguard your personal information. In order to safeguard your personal information from unauthorized access, use, or sharing, we will implement all requisite measures to prevent any unauthorized use, loss, or injury. Regrettably, the security of information transmitted via the Internet is not entirely guaranteed. We make every effort to ensure the security of your personal information; however, we cannot guarantee that the information you transmit over the Internet will be entirely secure. We are unable to prevent unauthorized individuals from potentially accessing, altering, or destroying your information for reasons that are beyond our control. It is your responsibility to ensure the security of your mobile phone, safeguard your account information, and refrain from disclosing your password to any third party.

10. MODIFICATIONS TO THIS PRIVACY POLICY

We can periodically revise our privacy statement to ensure that it accurately depicts our current practices and any modifications to laws or regulations. If we elect to modify this privacy policy, we will publish a notification on the App and/or Website to notify you of any modifications. You are required to examine this Privacy Policy on a regular basis in order to remain informed about the manner in which we manage and safeguard your information. If you continue to use the app or website, communicate with us, or utilize the service following the implementation of any modifications to this Privacy Policy, it is assumed that you consent to the modifications.

11. ACKNOWLEDGEMENT AND COMMITMENT

a. By selecting "accept," you acknowledge that you have read, comprehended, and consented to the terms of the privacy policy. You consent to the collection, use, sharing, storage, transfer, or handling of your personal information in accordance with this privacy policy.

b. By furnishing us with personal information regarding an individual such as your spouse, family, acquaintances, or emergency contact, you are granting us the authority to collect, utilize, distribute, and manage that information. Additionally, you warrant that you have obtained the individual's consent.

c. In the event that we are unable to contact you other than through this method or if you have not yet paid the loan, we may contact you and your emergency contact to verify your information.

d. If you have a change of heart regarding the manner in which we may utilize your personal information, please inform us in writing using the contact information provided below. In addition, you have the option to revoke your consent to receive specific messages and information from us by selecting the "unsubscribe" or "opt-out" link in our emails. If you revoke your consent, you may be unable to access the app and specific services, contingent upon the type of consent you are withholding. It is crucial to acknowledge this concept. By withdrawing your assent, you may terminate your contract with us and close your account simultaneously. The rights and responsibilities that were acquired during that period will be preserved in their entirety. Upon receipt of your notification, we will provide you with information regarding the potential repercussions of withdrawing your consent for us to collect, use, or share your personal information. This will assist you in determining whether you wish to continue.

12. CONTENT CREATED WITH THE INTENT TO PROMOTE AND ADVERTISE

We can furnish you with information regarding our application and its capabilities, as well as notify you of promotions, incentives, or events that we, our partners, sponsors, or advertisers have organized. This can be accomplished through the use of immediate notifications in the application, text messages, online conversation, emails, letters, or phone calls.

You have the option to discontinue receiving these marketing messages at any time by contacting us using the information provided or by clicking on the "unsubscribe" link in the message. Even if you opt not to receive promotional messages, we may still send you essential information, such as loan updates, account details, or other relevant information.

13. HYPERLINKS CONTAINED ON OTHER WEBSITES

The website and app may contain hyperlinks to websites that are under the jurisdiction of other individuals. We are not accountable for the collection, use, sharing, or disclosure of data and information by third parties or for the websites themselves. We are not in control of them. Please review the privacy policies and terms of service of other websites to determine the manner in which they collect and utilize your personal information.

14. LIMITATIONS ON RESPONSIBILITY

We would like to emphasize that we are not liable for any additional damages that may arise.

a. The extent to which you depend on the application, the manner in which you utilize it, or the inability to access or utilize it.

b. Regardless of whether we were informed of potential damages, any communication or agreement you have with a third party.

We are not accountable for any performance delays or issues that are the result of circumstances that are beyond our control.

15. METHODS OF CONTACTING US

Please do not hesitate to contact us at company@veloci-tech.com if you have any concerns or wish to access or modify your personal information in accordance with this privacy statement.